Reference

Privacy policy for India accounts

Our Privacy Policy explains how account details, device data, cookie choices and payment records linked with UPI, Paytm and PhonePe are handled when you open an account with…

Account dataCookie choicesUPI recordsPrivacy contact
explore game lobby Read FAQ
dpmatka Privacy policy for India accounts
CONTACT PATHS

Contact us about privacy choices

Privacy questions should reach the team that can check your account records, not a generic mailbox. Use the contact path that matches your need: correction, access, deletion, cookie settings or payment record queries. Include the phone number or email tied to your account, but never send passwords, OTPs or full UPI PIN details.

Team online

Account privacy request

Send an account privacy request when you want access to stored profile data, correction of contact details or a copy of records tied to your login. We may ask for verification before sharing account data.

Payment record query

Use this path for questions about UPI, Paytm or PhonePe records shown in your wallet history. Share transaction reference IDs only, so our team can match records without asking for sensitive banking credentials.

Cookie preference help

If your cookie settings are not saving on a browser or device, contact us with device type, browser name and approximate time. We use those details to check consent logs and correct preference handling.

POLICY PRACTICE

Privacy controls around your wallet

Our privacy work sits close to account security, payments and support because those areas carry sensitive data.

Data we collect

We collect account details, contact data, device signals, login records, cookie choices and payment references needed to run the account. Game activity such as Blackjack or Crash Game may be logged for account records and dispute checks.

Why we use it

Your data helps us open the account, secure logins, process UPI and wallet records, answer support messages, detect misuse and meet legal duties. We do not ask for full bank passwords or UPI PINs.

Cookie handling

Cookies help remember language, session status, security events and preference choices. Some cookies are needed for account access, while optional measurement cookies can be managed through your browser or site preference controls.

Security checks

Before we change privacy-linked details, we may verify email, phone number, recent activity or payment reference data. These checks reduce account takeover risk and help keep privacy requests tied to the correct person.

Retention periods

We keep data only for account operation, legal duties, payment reconciliation, fraud checks and dispute handling. Some records can be removed sooner, while finance or security logs may need longer retention under applicable rules.

Change requests

You can ask us to correct, update or remove eligible account data. If a record must stay for payment, safety or legal reasons, we will explain the reason and the privacy rule behind it.

Privacy questions before you join

These answers explain the privacy points we are asked about most often before an account is opened. They focus on what data we collect, how payment records are treated, who can request changes and what happens when records must be retained for legal or security reasons.

It covers data you share while creating or managing an account, including name, phone, email, login records, device details, cookie choices, payment references and support messages. It also covers account activity needed for safety and dispute checks.

We use payment references to match deposits, withdrawal requests and wallet entries with your account. We do not ask for your UPI PIN, full banking passwords or unrelated financial records when handling privacy or payment queries.

Yes, you can contact us for access to eligible account data. We will verify that the request comes from you before sharing records, because privacy access should not expose your account to another person.

You can request a correction when contact details are wrong or outdated. We may ask for verification through the current account channel, recent activity or payment reference checks before applying the change.

Cookies may remember session status, language, security events and preference settings. Optional measurement cookies help us understand site performance, while necessary cookies support login safety and account functions that cannot run without them.

You can ask us to delete eligible data, but some records may need to stay for payment reconciliation, legal duties, fraud checks or dispute handling. If we must keep a record, we will explain the reason.

Use the privacy contact path linked from your account or support page. Include your registered email or phone number and the request type, but do not send passwords, OTPs, UPI PINs or full card details.

Related Pages

dpmatka Login Register Mayan Gold Berry Burst